Pacific PrimeHealth insurance operations
36 handled18 on you10 held
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Today

The health insurance work that moved overnight, the decisions waiting now, and the members or employer schemes that need attention first.

In plain termsA focused view of health renewals, member servicing, claims, compliance, payments, and engagement—without unrelated insurance products.
84,600Lives covered

Members and dependants

612Employer schemes

Active group health plans

33Waiting on you

Approve, release, choose or answer

17Armed and held

Conditions set or waiting on someone

Where health value needs attention
AED 124.2macross 5 segments · 24 open decisions

Open health-insurance decisions grouped by operating area.

Priority health work today
8 handled4 waiting on you2 declinedAED 44.1m at stake4 due today
Draft

Open census collection on 84 schemes renewing in 120 days

External, to 84 human resources contactsAED 26.4mDecide by Today
In plain termsAsk 84 companies for an up to date staff list, which is the thing every medical renewal waits on.

A medical scheme cannot be marketed without a current census. Collecting it takes three to five weeks from a human resources contact who has other work, and it is the single largest cause of a scheme renewing on rollover terms.

What this rests on
Renewal book

84 schemes, 18,400 lives, AED 26.4m premium, all inside 120 days

Own record

Census collection takes 3 to 5 weeks and starts at 60 days

Effect

Schemes marketed with a late census renew on rollover terms 3.1x more often

On release. The request goes to each named human resources contact with the template attached and the deadline stated. The agent follows up until it arrives.
Written by the agent. Nothing goes until this is released.