Illustrative multi-line insurance decisions and work queues across motor, medical, business, claims and compliance.
In plain termsEight kinds of item. Most are already handled, and only four kinds need something from a person.
79Handled without you
Acted on or declined overnight
33Waiting on you
Approve, release, choose or answer
17Armed and held
Conditions set or waiting on someone
129Actions in the system
112 inside the firm, 17 outside
Where the value is trapped
AED 649.8macross 10 segments · 37 open decisions
Every segment is the sum of what the open decisions in that department are worth. Width is share, not importance. Click a segment to go there.
The queue this morning
7 handled9 waiting on you2 blockedAED 121.2m at stake9 due today
Done
Open 62 corporate renewals at 180 days
Internal, to Corporate deskAED 84.2m
In plain termsStart work on 62 large corporate renewals six months out, which is when the market can still be worked properly.
A corporate placement needs risk information gathered, a submission built and time in the market. Starting at sixty days means one or two approaches instead of the whole panel, and the incumbent knows it.
What this rests on
Renewal book
62 accounts, AED 84.2m premium, all inside 180 days
Own placement record
A full market approach takes 10 to 14 weeks from a standing start
Effect
Accounts opened at 180 days go to 4.2 markets, at 60 days to 1.4
Done. Each file opens with the risk information request, the market list and the account contact position. No client is contacted until a handler releases it.
Reversible until 18:00. Nothing left the business.